RETURN POLICY

At "mdrn pets," we want to ensure that you and your furry friends are satisfied with your purchase. Please review our return policy below:

Returns

  • All returns must be made within 7 days from the date you received the product.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Store Credit

  • Only store credit will be available for returns.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
  • If your return is approved, store credit will be issued and emailed to you. Store credit can be used for future purchases on our website.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us

If you have any questions about our return policy or how to initiate a return, please contact us at info@mdrnpets.com